Terms of sale

What you order

Each diary and calendar is printed to order from the design you approve. Before you pay, you can page through every page exactly as it will print.

Please check names, dates, spelling and photos carefully. We print what you approve. If a holiday or date that we work out is wrong, that is our mistake and we will fix it.

Price and payment

Prices are in Australian dollars and include delivery within Australia. The total at checkout is what you pay; we don’t add card surcharges.

Payment is taken by Shopify when you place the order.

Delivery

Every order is printed in Australia. Wall, family and birthday calendars usually take 2–3 business days to print and 4–8 business days to reach you. Diaries usually take 5–7 business days to print and 6–9 business days to reach you.

These times are estimates. If your order is running late, write to us and we will find out where it is.

Personalised goods

Every Days Marked product is printed to your own design, so we don’t offer refunds or exchanges if you simply change your mind. This does not affect your rights under the Australian Consumer Law if something is wrong with it.

Your rights under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For a diary or calendar, that means it must be of acceptable quality and match its description and the design you approved.

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law, including the consumer guarantees.

If something is wrong

Our promise: if your order arrives misprinted, damaged, or different from the design you approved, we reprint it or refund it in full, whichever you prefer. It costs you nothing, and you don’t need to send the item back.

To claim under this promise, email hello@daysmarked.com within 30 days of delivery with your order number and a photo of the problem.

The benefits of this promise are in addition to other rights and remedies you have under a law in relation to the goods. If a problem shows up after 30 days, you can still contact us under the consumer guarantees.

Days Marked is run by 1UP Media AB, org. no. 559224-6192, Brunkullavägen 8, 352 51 Växjö, Sweden. Email: hello@daysmarked.com. Phone: +46 73 422 03 21.

See our returns and refunds policy for the details.

Your content

You must have the right to use the photos and text you add. We may refuse to print content that is unlawful or infringes someone else’s rights, and refund you in full if we do.

Our responsibility

We don’t limit our responsibility to you under the Australian Consumer Law. If we fail to meet a consumer guarantee, you are entitled to the remedies set out above.

Law and disputes

These terms are governed by Swedish law, but if you live in Australia you keep the full protection of the Australian Consumer Law.

If something goes wrong, please write to hello@daysmarked.com first. You can also contact the consumer protection agency in your state or territory, such as NSW Fair Trading or Consumer Affairs Victoria, or the ACCC (accc.gov.au).